Effective Date: April 24th, 2025
Welcome to Passport-Photo.co, operated by Surge Tech Ventures Limited. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.
Passport-Photo.co provides a service that allows customers to upload photos, which are then processed into digital passport photos that can be used to apply for a passport. The service is intended for individuals over the age of 16, and we do not knowingly process personal data of children under the age of 16.
We offer a 100% acceptance guarantee. Our product is designed to meet the specifications required by passport authorities, and 99.99% of our customers have successfully had their orders accepted by governments.
If your passport photo is not accepted by the government or relevant authorities, we will issue a full refund. Refunds are processed to the same payment method used during the original purchase. To request a refund, please contact our support team at [email protected] within 30 days from the date of your purchase.
We accept all major credit cards and PayPal as payment methods. All payments are processed securely by PayPal, ensuring that your payment information is protected.
Upon receiving payment information from our Payment Service Provider (PayPal), the purchase of the product is completed by downloading it to the device you used to access the service.
Once your payment is processed, your digital passport photo will be available for download from our website. You may download the photo to your device for your use.
The Service Provider is obligated to deliver a product that is free from defects and suitable for its intended purpose
However, the Service Provider is not liable for failure to perform or improper performance of the services if the issue arises due to circumstances beyond our control. This includes, but is not limited to, issues caused by telecommunications operators, telecommunications link providers, or electricity suppliers.
The Service Provider is also not responsible for the content uploaded, stored, or transmitted to the service by the user. You are solely responsible for ensuring the content you upload complies with applicable laws and regulations.
By using our services, you agree to:
Our service is intended for individuals over the age of 16. We do not knowingly collect or process personal data of individuals under the age of 16. If we learn that we have collected personal data of a child under 16, we will take steps to delete that information.
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal data.
We make every effort to ensure that our services are available at all times, but we do not guarantee uninterrupted access to the website or the services. We are not liable for any downtime or service interruptions beyond our control.
We may update these Terms and Conditions from time to time. Any changes will be posted on this page with the updated effective date. By continuing to use the services after changes are made, you agree to the updated Terms and Conditions.
These Terms and Conditions are governed by the laws of Hong Kong. Any disputes arising from these terms will be resolved in the courts of Hong Kong.
If you have any questions about these Terms and Conditions, please contact us at:
Fusion Tech Enterprises Limited
Suite C, Level 7, World Trust Tower
50 Stanley Street, Central
Company registration number: 77993917
Email: [email protected]